Organizational Values

Values are the fundamental principles that guide how members of the organization conduct themselves in pursuit of the mission and vision of the organization. Together, the values provide an ethical framework for decision making and action.

In 2005 as the City Council was working on creating a strategic direction with city staff they brainstormed a series of value statements that they wanted the city organization to adhere to. After further discussing these statements and pairing them down to a select few they drafted values definitions. Those agreed values are shown below: 

Southlake Values

Integrity Being worthy of the public's trust in all things.  We deal honestly and respectfully with each other and the public at all times. 
Innovation Valuing progressive thinking, creativity, flexibility and adaptability in service delivery.
Accountability Taking personal responsibility for our actions or inaction while putting the interest of the taxpayer first.
Commitment to Excellence Behaving responsively in our delivery of service to the public.  Our work is characterized by its quality and by the diligence with which it is carried out.  We proactively seek to solve problems in advance.
Teamwork Recognizing the importance of working together to meet our citizen's needs, communicating clearly sharing resources and information freely. 


Since these values were adopted in 2005, they have become the banner statement for what is expected of our City Council members, city employees, as well as all other city volunteers. To serve as a constant reminder to us these statements are posted throughout all of our work. From City Council presentations, to agendas and memos, to employee training one would be hard pressed to not understand what the City of Southlake is all about.