Alarm Permit FAQs
If you have a monitored alarm system in your residence or business you are required to have an active Alarm Permit on file with the City. For answers to our frequently asked questions please see below and contact us with any further questions or concerns.
Why do I need an alarm permit?
Pursuant to City Ordinance 788, monitored alarm systems having the potential to dispatch Police and/or Fire personnel must be registered with the City of Southlake.
How do I obtain an alarm permit application?
You may obtain an alarm permit application on our website here, or contact the Finance department and an application will be mailed to you.
How much does an alarm permit cost?
Effective October 1, 2008, per Resolution #08-013, the annual alarm permit fee is $35.00 for Residential and $50.00 for Commercial. This fee is nonrefundable.
How can I pay for an alarm permit?
- You can mail your payment and your alarm permit application to:
City of Southlake,
Attn: Alarm Permits
1400 Main St, Suite 440
Southlake TX 76092
- You can drop your payment and your application in the Utility Billing drop box located in the breezeway at the back of Town Hall next to the ATM machine; or
- You can pay in person to the Central Cashier located at the Utility Billing window in Southlake Town Hall between the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday.
When will I receive my alarm permit?
You will receive your alarm permit in the mail to the mailing address indicated on your alarm permit application within approximately two weeks from the date your payment is received.
How will I know when it’s time to renew my alarm permit?
Approximately 30 days prior to the expiration date indicated on your alarm permit, a notice will be mailed to the mailing address on file.
How do I update my contact information?
Contact Shannon Barton in Finance via email or phone at 817-748-8314.
What happens if I move or the alarm is disconnected?
You must notify Finance, in writing, via email or by mail:
City of Southlake
Attn: Alarm Permits
1400 Main St, Suite 440
Southlake, TX 76092
Alarm permits are non-transferable.
Who may I contact if I still have questions?
Contact Shannon Barton in Finance via email or phone at 817-748-8314.