Human Resources

We are here to help and can answer any questions that you might have. Our office hours are Monday through Friday from 8 am - 5 pm. Call us at (817) 748-8064, or you can contact us through the Southlake Serves portal.

Mission Statement

Human Resources is committed to providing professional, engaging, and strategic human resource and volunteer solutions that support the City's core values and strategic plans. 

Equal Employment Opportunities

The City of Southlake is an equal-opportunity employer committed to hiring and retaining a highly qualified and diversified workforce. The City is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon a pre-employment drug test and/or physical exam. It is the policy of the City not to discriminate against any person in recruitment, examination, appointment, training, promotion, discipline, or any other aspect of personnel administration because of religious opinions or affiliations, membership or non-membership in employee organizations, or because of race, color, national origin, ancestry, marital status, age, gender, veteran status, disability, or any other basis prohibited by federal, state, and local laws.

Code of Ethics & Conducts Policy

The City Council adopted the Code of Ethics and Conduct Policy with Ordinance No. 635 on March 21, 1995, and revised it by adopting Ordinance No. 635-D on October 4, 2022. The policy guides employees regarding standards of conduct and required disclosure of conflicts of interest.

Code of Conduct

The Code of Conduct is another resource for employees. Its purpose is to further expand on the Code of Ethics and Conduct and to convey our adopted values in how we conduct our business as employees with the public, with each other, and with other organizations and businesses.

Drug-Free Workplace

The City of Southlake recognizes the health and safety risks of drug and alcohol abuse and the adverse effects it has on job performance. It is the policy of the City to maintain a safe and drug-free work environment for all of its employees. The City will not hire any applicant for employment found to be engaging in the use or consumption of drugs or abuse of alcohol unless such drug is prescribed for the user by a licensed physician, and then only if such drug is being used/consumed for the purpose intended. All employment is contingent upon a pre-employment drug screen. Any candidate who refuses to submit to a pre-employment drug screen will be removed from consideration for employment with the City of Southlake.

Americans with Disabilities

It is the policy of the City of Southlake to comply with the Americans with Disabilities Act of 1990 and to ensure that no person is discriminated against based on their disability. The City offers equal employment opportunities to qualified individuals and strictly prohibits discrimination against qualified individuals on the basis of disability. The City shall provide reasonable accommodations to applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the City. If you would like to request accommodations, please complete the ADA Alert Form.

Transparency in Coverage

Cigna is the City's health insurance provider for employee health insurance. This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. This information is created and published by Cigna.

View the machine-readable files at

At-Will Statement

Employment with the City of Southlake is "At Will" and for no definite period of time, and wages, benefits, and conditions of employment can be changed at any time. Either the employee or the City may terminate the employment relationship at any time, for any reason, without notice or cause.

Contact Us

Phone: (817) 748-8064
Hours: 8:00 am - 5:00 pm; Monday - Friday
Southlake Serves Portal
1400 Main Street, Suite 210
Southlake, TX 76092