Public Works and Engineering 

Customer Service Center

Have a question? Need to request a service? Submit it here to let our team know!

Please note that any Public Works related emergency such as a significant water leak or roadway hazards, occurring after hours or on weekends should be not be reported on these forms. Please call Dispatch at (817) 743-4522. 

Come Fix This!: Use this form to submit a request or concern regarding a physical item, such as potholes or downed signs. 

Have a Question About Stormwater or Drainage?: Use this form to submit questions or concerns regarding stormwater and/or drainage.

Have a Question About Traffic or Mobility?: Use this form to submit questions or concerns regarding traffic and mobility. 

Contact the City: Use this form to submit any general comments, concerns or suggestions.

Public Works Divisions

Our Public Works team spans a variety of disciplines. Learn about our divisions here:

Public Works Administration

Public Works Operations