About Us


Welcome to the Southlake Fire Department. The department's mission is to serve and protect the citizens of Southlake and to provide life-saving fire safety educational programs to the public. Currently, we have 73 men and women who make up Fire Services.


The Fire Department holds accreditation from the Commission on Fire Accreditation International (CFAI). With 252 required performance indicators and 86 required core competencies, the accreditation process provides a roadmap for the future. It also supports immediate department improvements and demonstrates to residents, elected officials and administrators that the decisions being made are credible, and make the department a safer place to work.

The Southlake Fire Department received their initial accreditation award in 2000. The department has been reassessed by a team of peer assessors from the CFAI Commission every 5 years since.  

ISO (Insurance) Rating

As of September 1, 2014, Southlake businesses and residents will begin reaping the benefits of the Fire Departments exceptionally high score and rating they officially received from the Insurance Service Office (ISO) and the State Fire Marshal’s office. The Southlake Fire Department reached a "Class 1 status up from a Class 4" - the highest rating possible - following a comprehensive audit and evaluation. The ranking is based on a nationwide classification system that reflects the community's fire protection capability for property insurance rating purposes. This means Southlake residents could see savings on their insurance premiums of 11% and 13% for Southlake businesses.