- City Departments
- Fire Department
- Fire Divisions
- Fire Operations
- Emergency Medical Services (EMS)
Emergency Medical Services
Our mission is to protect and preserve human life in the event of a trauma-related incident or serious medical condition. Fire personnel responds to all emergency medical incidents to; assess, treat, stabilize, and transport patients until definitive medical care is available at an appropriate facility. Each EMS unit is staffed by certified Emergency Medical Technicians (EMT)-Paramedics, who are trained and monitored by the departments Medical Director, Dr. Roger R. Leaton, D.O.
EMS/Training Battalion Chief Responsibilities
Southlake Fire Department personnel are required to have annual training for their multiple skill sets. The training is coordinated by EMS Lieutenant Jon Garza. The EMS/Training Battalion Chief is responsible for training and education that ensures up-to-date medical protocols and fire tactics. This position supports fire suppression, fire prevention, hazardous materials, emergency medical, specialty teams and fire response services.
EMS Billing, Compliance, and Record Requests
Medical Records Request
P.O, Box 640191
Dallas, Texas 75261
Awards and Recognition
The department received Gold level recognition in 2016, but based on our personnel’s continued determination to provide the BEST patient care possible, the AHA advanced our status for 2017 and we continue to be recognized each year. In 2019, 2020, 2021, and 2022 the department received the Mission Lifeline Gold Plus.