City of Southlake Utility Services

The City of Southlake provides water, wastewater and recycling and trash services.

For more information, visit the Southlake Water Utilities webpage or call SWU Customer Service at 817-748-8051.

Non-City Managed Utilities

These services are provided by organizations other than the City of Southlake including gas, electricity, phone and television services.

TV 

For TV services, such as cable and satellite television services, view this list of providers by zip code. Please note that all TV providers available to City of Southlake residents may not appear on the list and that companies may not cover all portions of Southlake. 

Internet

Internet companies may not cover all areas within Southlake. For providers in the area, please search this list of internet providers by zip code. Please note that all internet providers available to City of Southlake residents may not appear on this list.

Gas

For gas service, please visit the Atmos Energy website, or call 800-460-3030. To report a gas leak please call 866-322-8667 or 9-1-1. 

Telephone

 
For telephone services, please search this list of telephone providers by zip code. Please note that this list does not include mobile phone services.

Power & Street Light Outages

When you have emergency or power outage problems, you should call your local electric distribution and delivery company. This company may be different from your retail electric provider depending on where you live. The companies listed below deliver electricity, respond to service interruptions and maintain the poles, street lights and wires in the town. Both Tri-County Electric Cooperative and Oncor Electric Delivery maintain street lights and repair outages throughout the City of Southlake.

• Tri-County Electric Cooperative - 817-444-3201
• Oncor - Main website
• Streetlight repair: Oncor - 888-313-4747

Electricity Providers

In Texas, Retail Electric Providers (REP) compete to sell electricity for homes and businesses. When you have electric service billing problems, you should call your REP. 

Please visit the Public Utilities Commission's (PUC) Texas Electric Choice Power to Choose website for REPs available in the Southlake area, service rates and other information.

If you already have a REP and need to contact them, view the Public Utility Commission of Texas' REP directory.