Citizen Satisfaction Survey

Thank you for participating in the 2023 Citizen Satisfaction Survey. Your valuable input is crucial in shaping the future of Southlake. We are now in the process of reviewing your feedback and developing plans that will help us meet the community’s expectations for service delivery. If you want to delve deeper into the detailed findings, we have provided a link below for your convenience. With your continued support and collaboration, we aim to make Southlake an even more desirable place to call home. Your partnership is instrumental in building a thriving and vibrant Southlake! Again, Thank you for participating and helping us make a difference in our community.

About the Citizen Satisfaction Survey

At Southlake, our commitment to excellence in service delivery is unwavering. To ensure we continuously meet and exceed the expectations of our valued residents, we conduct a comprehensive citizen survey every two years.

This survey serves as a crucial tool in gauging the satisfaction of our community members. The insights and analyses we gather from your feedback empower our City Council and dedicated staff to make informed, strategic decisions across various areas. These include:

  • Enhancing and improving services to better serve you.
  • Measuring and strengthening internal performance standards.
  • Prudent budgeting to allocate resources efficiently.
  • Developing and refining policies and long-term planning.

Results of the Previous Citizen Satisfaction Surveys

2023 Citizen Satisfaction Survey Results

2023 Citizen Survey Results Button

2021 Citizen Satisfaction Survey Results


Contact Us

  1. Citizen Satisfaction Survey Questions

    City of Southlake
    Major Youngblood 
    Assistant to the City Manager
    Ph.: (817) 748-8058