Citizen Satisfaction Survey

Citizen Survey - Click here to take the survey

About the Citizen Satisfaction Survey


Southlake strives to be the best in service delivery and in order to monitor its progress in meeting residents’ needs, the City engages in a biennial citizen survey. 

The survey results and analyses will provide City Council and City staff with information that can be used to make sound, strategic decisions in a variety of areas, including service improvements and enhancements, measuring and tracking internal performance, budgeting, policy and planning. View the results of the 2019 Citizen Satisfaction Survey.

Results of the Previous Citizen Satisfaction Surveys


2019 Citizen Satisfaction Survey Results

2019 Citizen Survey Cover Image

2017 Citizen Satisfaction Survey Results

Website Icon Results 2019