Citizen Satisfaction Survey

About the Citizen Satisfaction Survey

Southlake strives to be the best in service delivery and in order to monitor its progress in meeting residents’ needs, the City engages in a biennial citizen survey. 

The survey results and analyses provide City Council and City staff with information that is used to make sound, strategic decisions in a variety of areas, including service improvements and enhancements, measuring and tracking internal performance, budgeting, policy and planning. View the results of the 2021 Citizen Satisfaction Survey.

2021 Citizen Satisfaction Survey Results

2021 Citizen Survey Results

Results of the Previous Citizen Satisfaction Surveys

2019 Citizen Satisfaction Survey Results

2019 Citizen Survey Cover Image

2017 Citizen Satisfaction Survey Results

Website Icon Results 2019

Contact Us

  1. Citizen Satisfaction Survey Questions

    City of Southlake
    Major Youngblood 
    Assistant to the City Manager
    Ph.: (817) 748-8058