Southlake strives to be the best in service delivery and in order to monitor its progress in meeting residents’ needs, the City engages in a biennial citizen survey.
The survey results and analyses provide City Council and City staff with information that is used to make sound, strategic decisions in a variety of areas, including service improvements and enhancements, measuring and tracking internal performance, budgeting, policy and planning. View the results of the 2021 Citizen Satisfaction Survey.
Results of the Previous Citizen Satisfaction Surveys
2019 Citizen Satisfaction Survey Results
2017 Citizen Satisfaction Survey Results
Citizen Satisfaction Survey Questions
City of Southlake Lauren LaNeave Assistant to the City Manager Email Ph.: (817) 748-8029