Trash & Recycling
Republic Services is the City's trash and recycling provider until September 30, 2023. Please review the links in the bronze menu for more information about Republic.
Community Waste Disposal
During the August 1, 2023, City Council meeting, the City Council approved a new Community Waste Disposal (CWD) contract for our waste management services. The new CWD contract will take effect on October 1, 2023, spanning a five-year term.
Recycling Carts
On Monday, September 25th, CWD began dropping off your new recycling carts in preparation for the upcoming trash and recycling transition. Here is what to expect from the process and some helpful information moving forward!
- Place your Republic recycling cart(s) out to be picked up on your normal recycling day the week of September 25th. Please leave your cart on the curb until it has been removed.
- CWD will drop off your new recycling cart the week of September 25th. Once you receive your new CWD cart, this can be brought to the home and should be used moving forward, the week of October 2nd.
- If your cart has not been swapped out by October 2nd, please contact CWD Customer Service at 972.392.9300/Option 2
Collection Days
Please refer to the maps below to find what your trash and recycling days are according to your location. The areas highlighted in yellow indicate areas where days WILL be changing with the transition to CWD. If you are outside the yellow areas, your days will remain the same as they were with Republic.
Click below for more information on what's new and what's staying the same:
Residential Waste Management Services
Here is an overview of the services that CWD will bring to Southlake:
- Twice-a-week manual trash collection,
- Once-a-week recycling collection with automated side-loader carts,
- Twice-a-week bulk collection (up to two cubic yards per collection) and
- Unbundled brush collection (up to 12 cubic yards per year)
The contract also includes a host of new add-ons:
- Curbside household hazardous waste and used electronics recycling
- Unlimited tied and bundled brush collection
- Free monthly drop-offs at CWD's transfer station (up to six cubic yards per month)
- Cart cleaning service and discounted roll-off rates
- Monthly litter crews to pick up and dispose of litter throughout the City
- Increased contract performance and accountability measures
Commercial Services
We are committed to ensuring a seamless transition for our valued commercial clients as well The current service levels will remain unchanged, ensuring no disruption to your waste management needs. The City will transition from front-load commercial recycling to a more efficient cardboard-only collection to streamline recycling processes. As part of this transition, businesses will also have the option to opt for single-stream recycling through the use of 95-gallon carts.
To make this transition as smooth as possible, the CWD representatives will reach out to each business individually over the next month. They will take the time to explain the process in detail, ensuring that businesses clearly understand what to expect. To help facilitate the transition, we do encourage commercial customers to contact CWD at [email protected] in order to ensure a successful transfer of billing information.
Rate Changes
We want to keep our valued residents informed about changes in our trash and recycling rates. As part of the upcoming updates, there will be a slight increase of approximately $0.50 in the residential trash and recycling rates. We understand the importance of transparency and assure you that this adjustment reflects the cost of providing enhanced waste management services.
For our commercial clients, we have worked diligently to ensure that most service rates will either remain unchanged or experience a slight decrease.
Brush & Brush Pickup
Community Waste Disposal (CWD) offers bulky waste and brush collection for Southlake residents. Bulky waste and bundled brush will be collected on your regular trash pickup days. This service is offered for up to 2 cubic yards per collection at no charge. All brushes must be tied and bundled and cannot exceed four feet by two feet nor weigh more than 50 pounds per bundle. Tied and bundled brushes may be set out in unlimited quantities.
- Bulk Items - Acceptable:
- Toys and yard tools tagged as "Bulk Item."
- Furniture
- Bundled Carpet in 4-foot lengths
- Fence Panels no larger than 4'x5'
- Washing machines, dryers, water heaters, and kitchen appliances.
- Refrigerators/Freezers
- Additional trash bags
- Bulk Items - Prohibited
- Single items weighing more than 150 lbs.
- Commercial construction and remodeling debris
- Household hazardous waste
- Tires, batteries, and propane tanks
- Loose brush
- Loose debris
Loose Brush Collection Call-in Service
Loose brush collection (up to 12 cubic yards per year) is available once a month. A phone call is required to schedule your pickup, no later than noon prior to your designated day. according to the following schedule:
- If your recycle day is: Your Loose brush pickup day is:
- Monday 1st Wednesday of the Month
- Tuesday 2nd Wednesday of the Month
- Thursday 3rd Wednesday of the Month
- Friday 4th Wednesday of the Month
Hazardous Waste Disposal
CWD’s Door-side Collection program encourages safe, easy, and responsible disposal of approved hazardous waste and electronics.
Items accepted via the HHW Door-side Collection program include poison, solvent, oil-based and latex paint, aerosols, used motor oil, auto batteries, fluorescent tubes, and televisions.
- How to Prepare for your HHW Collection:
- Call CWD at 972.392.9300/Option 2.
- CWD will mail you a collection kit.
- Assemble your HHW and used electronics
according to the instructions provided. - Place your HHW and used electronics at your
doorstep by 7:00am on your service day,
where CWD will pick it up.
Community Waste Disposal trash and recycling collections will be suspended on the following two holidays: Thanksgiving Day and Christmas Day. Collections will be delayed by one day.
Thanksgiving Day - Thursday, November 23, 2023
Residential and commercial collections suspended.
- Residential and Commercial collections will be delayed by one day.
Christmas Day - Monday, December 25, 2023
Residential and commercial collections suspended
- Residential and Commercial collections will be delayed by one day.
Contact Us
CWD - Customer Service
Phone: 972-392-9300
Southlake Water Utilities (SWU) - Billing Questions
Phone: 817-748-8051
Alert Southlake
Alert Southlake is our emergency messaging system used to send messages to residents and businesses in the City including trash and recycling updates. If you would like to sign up, please visit the member portal.