The Customer Service staff members are responsible for delivery of processing customer applications for service, changes in service or account information,and payment processing.
Southlake Water Utilities processes monthly bills for:
Garbage and Recycling
Storm Water Service
We can also help process:
Disconnection of Service
Paperless Bill Enrollment
Water Utility Service Applications
We are also happy to assist you with ordering connection of New Construction Meters and Fire Hydrant (Bulk) Water Meters.
Questions about your bill?
Do you have questions about your water bill? We are happy to help. Call us at (817) 748-8051. We will review your bill and if necessary send a Southlake Water Utilities team to your home to assess your water meter and make sure its running accurately.