Dark Blue SWU logois proud to serve Southlake's residential and commercial customers.
The Customer Service staff members are responsible for delivery of processing customer applications for service, changes in service or account information,and payment processing.

Southlake Water Utilities processes monthly bills for: 
  • Water Service
  • Sewer Service
  • Garbage and Recycling
  • Storm Water Service
We are also happy to assist you with ordering connection of New Construction Meters and Fire Hydrant (Bulk) Water Meters.

Questions about your bill?  

Do you have questions about your water bill? We are happy to help. Call us at (817) 748-8051. We will review your bill and if necessary send a Southlake Water Utilities team to your home to assess your water meter and make sure its running accurately. 

  1. Southlake Water Utilities-Customer Service

    Physical Address
    1400 Main Street, Suite 200
    Southlake, TX 76092


    Phone: (817) 748-8051
    Fax: (817) 748-8266

  2. Southlake Water Utilities-Operations

    Physical Address
    1950 E. Continental Blvd.
    Southlake, TX 76092


    Phone: (817) 748-8082
    Fax: (817) 748-8103