View My Water Bill You now can view your water bill online 24 hours a day, seven days a week through our Citizen Self Service Portal! Once you click on this link you will be required to enter in your water account number and your customer number which are both located on your water bill. If you are unable to locate this information, please contact our office during business hours at 817.748.8051.
You can make anonline payment24 hours a day, seven days a week through the Citizen Self Service Portal using Visa, MasterCard, American Express or Discover. This portal also allows you to sign up for the recurring credit card feature or an automatic draft from a checking or savings account to pay your monthly bill.
Payments at the Customer Service Window
Located on the second floor of the City of Southlake Town Hall building at 1400 Main Street, Suite 200. We accept cash, check/money order, credit/debit cards as an acceptable form of payment.
Pay by Mail
Checks or money orders made payable to "City of Southlake":
Southlake Water Utilities - Customer Service
1400 Main Street, Suite 200
Southlake, TX 76092
Walk-Up Drop Box
For your convenience, a walk-up drop box is located in the breezeway at the North side of Town Hall (between Origins and Talbots).