View My Water Bill You now can view your water bill online 24 hours a day, seven days a week through our Citizen Self Service Portal! Once you click on this link the home page will provide you with instructions on how to register your account as a first time user. Registration will require your water account number and your customer number which are both located on your water bill. If you are unable to locate this information, please contact our office during business hours.
You can make anonline payment24 hours a day, seven days a week with Citizen Self Service using Visa, MasterCard, American Express or Discover.
Pay by Bank Draft
You can set up your account to have a monthly reoccurring bank draft out of checking or savings account. Please submit this form to start the process.
You can make a phone payment at 1.855.385.8432 using your account number.
Payments at the Customer Service Window
Check or money order
Pay by Mail
Checks or money orders made payable to "City of Southlake":
Southlake Water Utilities - Customer Service
1400 Main Street, Suite 200
Southlake, TX 76092
Walk-Up Drop Box
For your convenience, a walk-up drop box is located in the breezeway at the North side of Town Hall (between Origins and Talbots).