Payment Methods

Pay Online
You can make an online payment 24 hours a day, seven days a week with Citizen Self Service using Visa, MasterCard, American Express or Discover. 

Note:  If the payment is late, after making your Online payment, contact Customer Service at 817.748.8051 during normal business hours. You will need the payment confirmation number. 

Payments at the Customer Service Window

  • Cash
  • Check or money order
  • Most major credit cards

Pay by Mail

Checks or money orders made payable to "City of Southlake" :
Southlake Water Utilities - Customer Service
1400 Main Street, Suite 200
Southlake, TX 76092

Walk-Up Drop Box

For your convenience, a walk-up drop box is located in the breezeway at the North side of Town Hall (between Origins and Talbots) next to the ATM machine.