Payment Methods

Pay Online
You can make an online payment 24 hours a day, seven days a week with Citizen Self Service using Visa, MasterCard, American Express or Discover. 

Phone Payment

You can make a phone payment at 1.855.385.8432 using your account number.

Payments at the Customer Service Window

  • Cash
  • Check or money order
  • Most major credit cards

Pay by Mail

Checks or money orders made payable to "City of Southlake" :
Southlake Water Utilities - Customer Service
1400 Main Street, Suite 200
Southlake, TX 76092

Walk-Up Drop Box

For your convenience, a walk-up drop box is located in the breezeway at the North side of Town Hall (between Origins and Talbots) next to the ATM machine.