Due to enormous resident feedback from the February 2021 winter storm, the City of Southlake added all mobile phone numbers that are billed to Southlake addresses to Alert Southlake, our emergency notification system. All of these users will begin receiving emergency communications issued by the City of Southlake by text message, followed by a phone call if the user does not confirm receipt of the message.
Adding these numbers will help us reach all residents with emergency notifications. It's important to know:
See our FAQs below for more details.
Alert Southlake is an emergency notification system used to send rapid emergency notifications to residents and businesses in the City of Southlake. We use this tool to issue emergency communication about severe weather, water service outages or other urgent public safety alerts.
Alert Southlake allows you to update emergency notification preferences such as quiet hours or to opt-out of all notifications.