Due to enormous resident feedback from the February 2021 winter storm, the City of Southlake added all mobile phone numbers billed to Southlake addresses to Alert Southlake, our emergency messaging system. All these users will begin receiving emergency messages issued by the City of Southlake by text message, followed by a phone call if the user does not confirm receipt of the message.
Adding these numbers will help us reach all residents with emergency messages. It's important to know:
See our FAQs below for more details.
Alert Southlake is an emergency messaging system used to send rapid emergency messages to residents and businesses in the City of Southlake. We use this tool to issue emergency messages about severe weather, water service outages, or other urgent public safety alerts.
Alert Southlake allows you to update emergency message preferences, such as quiet hours, or to opt out of all messages.