Business Resource Center

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We understand the difficulty this COVID-19 situation presents for all of our local businesses. The City of Southlake is committed to working with our businesses as this unprecedented situation unfolds. Below is some information and resources to help your business during this challenging time.

Local & State News / Information for Businesses:


  • Executive Order of Tarrant County Judge Glen Whitley issued June 25, 2020: Effective at 6:00 p.m. June 26, 2020, to August 3, 2020, at 6:00 a.m., that all employees and visitors to Tarrant County businesses premises wear face coverings when in an area or performing an activity which will necessarily involve close contact or proximity to co-workers or the public. Read more here.
  • Governor’s Strike Force to Open Texas: The State of Texas is regularly updating their plans and next steps to Open Texas. For more information on guidelines and openings, visit their Open Texas website.
  • Governor Issues Re-Opening Guidance:  Governor Abbott released Open Texas Checklists during his press conference May 18, as part of Phase 2 of his re-opening plan.
  • Governor Abbott’s Re-Opening Orders:  On May 5, 2020, Governor Abbott issued Executive Order GA-21, expanding openings of additional businesses and activities.  Read more about the order’s details here in a press release from the Governor’s Office. 
  • The Governor's Report to Reopen Texas:  On April 27, 2020, Governor Greg Abbott updated his COVID-19 executive order to start the re-opening of many more Texas businesses in addition to his Report to Open TexasClick here to read more and scroll to the bottom of this page to find guidance for businesses.
  • Governor Abbott Waives Certain Regulations To Allow Delivery Of Alcohol From Restaurants And To Support Hospitality Industry (March 18, 2020): Governor Greg Abbott issued a waiver that will allow restaurants to deliver alcoholic beverages with food purchases to patrons, including beer, wine, and mixed drinks. Click here for the details on this temporary waiver.
  • Southlake Chamber of Commerce Response to COVID-19: Chamber President Mark Guilbert and the Executive Committee have made the decision to suspend meetings and programs. Click here for details and all the ways the Southlake Chamber of Commerce is supporting businesses.

Federal Response / Information for Businesses:


If you have any questions, please contact us at (817) 748-8400 or by email at EconDev@ci.southlake.tx.us. For local up-to-date information on COVID-19 visit www.ProtectSouthlake.com.

Financial Assistance


To assist businesses during this difficult time, the City of Southlake Economic Development & Tourism team has pulled together resources for businesses to use if they need financial assistance. Visit the Financial Assistance for Businesses web page by clicking here.

Reopening Guidelines for Businesses


The Governor's recent executive order allows many businesses to reopen under certain percentage occupancy limits
. Occupancy limits are defined as the total number of persons that may occupy a building or portion thereof at any one time.

There are a couple of ways that a business can determine its listed occupancy: 
  1. Review your Certificate of Occupancy. Your Certificate of Occupancy should be posted near the front door of your business. The occupant load is typically listed on the Certificate of Occupancy.
  2. If the occupancy load is not listed on your Certificate of Occupancy you can contact us to verify your occupancy with Susan Hernandez in the Building Department at 817-748-8238 (EMail) or Kelly Clements, the City's Fire Marshal at 817-748-8233 (EMail).
  1. Open Texas Checklists
  2. Temporary Signage Regulations
  3. Temporary Sidewalk Sales
  4. Business Resources during COVID-19

Open Texas Checklists for Businesses (Updated June 15th)

In accordance with Governor Abbott’s Executive Orders, the following is the Open Texas Checklist (minimum recommended health protocols) that provides guidance Texas businesses as they reopen during the COVID-19 pandemic. Below, businesses can find the minimum recommended health protocols established by the Texas Department of Health and Human Services or by clicking the business category below.

New

Revised

As Previously Posted


From the Texas Education Agency

Local Business Information:


In an effort to support our local restaurants, food establishments, grocers and pharmacies, many of our Southlake businesses are offering alternate dining/shopping options including curbside pick-up, low-contact take out, delivery, and online gift cards. See our two pages providing regularly updated information regarding these type of businesses.

E-Services for Local Businesses


Building Inspections, Permits and Plans 
 Apply for a building permit and schedule an inspection. (Account creation required.) 

Come Fix It 
 Request a repair for a road, report a water outage, etc. 
Contact Us 
Send a message or question to the City or a department.
New Water Account 
Apply for a new water service account.
Pay Building Permit 
Pay the fee for a building permit. 
Planning Applications e-Submission 
Submit plans online.
Trash and Recycling Issues
Report issues with your trash or recycling services.
Water Payments 
Pay your water bill.