Water Utility Division

Distribution System

 Southlake's water distribution system provides drinking water for more than 11,300 accounts daily. The system is made up of: 

  • Three major pump stations capable of processing more than 26,000,000 gallons of water daily 
  • Ground and elevated storage tanks with capacities totaling 21,000,000 gallons of water daily 
  • Distribution pipelines 302 miles in length (ranging in size from 6 to 42 inches) 
  • 2,838 fire hydrants 
  • 7,764 valves

Division Responsibilities

  • Installing new water taps
  • Repairing water mains
  • Installing and replacing residential and commercial water meters
  • Taking water samples at new construction sites and conducting bacterial samples for compliance with TCEQ (Texas Commission on Environmental Quality) requirements
  • Creating the City's annual Water Quality Report with data provided by our water supplier, the City of Fort Worth
  • Logging and addressing all customer inquiries, service requests, and complaints in the Munis and Beacon Eye On Water Work Order systems
  • Directing operational questions to the appropriate staff
  • Providing timely and courteous customer service
  • Leak investigations
PW Excavation Work

Contact Us

  1. Public Works Operations
    1950 E. Continental Blvd.
    Southlake, TX 76092
    Ph:(817) 748-8082
    Fx:(817) 748-8103

    After Hours Phone
    (817) 743-4522

    Monday - Friday
    7:00 a.m. to 4:00 p.m.

Fire Hydrant Flow Test Request Form

Submit a request for a fire hydrant flow test.