Southlake Connect is a mass notification system that allows the City to contact all businesses and residents in the community within minutes in the event of an emergency. This system also allows the City to notify businesses and residents about important community meetings or other community-related information, allowing us to improve communication with those we serve.
As part of Southlake’s commitment to public safety, community awareness, and emergency preparedness, the City is phasing out the Blackboard Connect notification system and replacing it with the new comprehensive Southlake Connect notification system using Everbridge software. Everbridge is a market leader that is trusted by major industries and government agencies to connect with over 50 million people around the world.
How Are We Using It?
With this service, city leaders can send personalized voice messages to residents and businesses within minutes with specific information about time-sensitive or common-interest issues such as emergencies and local community matters. Southlake Connect will be used to supplement our current communication plans and augment public safety/first responder services.
How Can You Participate?
As a user of Southlake Connect, emergency information including, severe weather alerts and West Nile Virus updates, will be delivered directly to you via text, phone call or email. If your home or business phone is a published number, you should already be in our system. If you have an unpublished number or do not have a "land line" in your home or business, you can register your contact information to receive notifications on your mobile device.