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- Winter Weather Updates
Winter Weather Information
ProtectSouthlake.com is your one-stop shop for information about cold weather preparations. Look for winter weather updates on this page (bookmark it!), the City and Southlake DPS Facebook pages, City and Southlake DPS Twitter pages.
Tricounty outage mapOffice of Emergency Management
- To stay updated on City news and information alerts, sign up for Alert Southlake. Please verify your Alert Southlake contact information if you're already signed up.
- Is your home winter ready? Emergency Manager Amanda Meneses has some great tips to help you get through the storm.
- Get the latest forecast throughout the day from the National Weather Service - Fort Worth. You can find it on their Twitter feed.
Utility Information
Electric
City staff maintains continuous contact with Oncor and Tri-County anytime severe weather comes through the area. Here's how to track and report power outages online:
- Oncor customers can report outages and receive updates by registering for MyOncor text alerts by texting "OUT" to 66267, downloading the MyOncor App, following Oncor on Facebook and Twitter, or by calling 888.313.4747. Oncor outage map
- Tri-County - Tri-County Outage Map or you can call (817) 444-3201
- Ercot grid and market conditions
Trash and Recycling Services
Republic Services is providing services under normal operations. We will communicate service updates and scheduling changes through social media on this page and at www.MySouthlakeNews.com. Call the Republic Services Customer Service Center at (817) 317-2424. You can also call the City at (817) 748-8400.
Southlake Water Utilities
Keep a 24/7 eye on your water use. Sign up for Eye on Water. You'll need your entire SWU account number, including the dash, to register from your PC. Once registered, download the EyeOnWater app from iTunes or GooglePlay for access, no matter where you are. Questions? Call Southlake Water Utilities at (817) 748-8051.
Local, State & Federal Resources
- Texas Department of Emergency Management - Webpage for the February 2022 winter storm.
- National Weather Service Fort Worth Twitter Feed - For the latest forecast information. On this page and here.
- Federal resource for help making a plan in the event of disasters or emergencies.
- The latest driving conditions for the state of Texas.
- Oncor customers can report outages and receive updates by registering for MyOncor text alerts by texting “REG” to 66267, downloading the MyOncor App, following Oncor on Facebook and Twitter, or by calling 888.313.4747.
We're Here to Help
Have questions? We're here to help! Call our main line at 817-748-8400, email us or use one of the numbers below.
Phone numbers and emails are monitored Monday - Friday, 8 a.m. - 5 p.m.