Winter Weather Information

ProtectSouthlake.com is your one-stop shop for information about cold weather preparations. Look for winter weather updates on this page (bookmark it!), the City and Southlake DPS Facebook pagesCity and Southlake DPS Twitter pages.

Tricounty outage mapOffice of Emergency Management

Utility Information

Electric

City staff maintains continuous contact with Oncor and Tri-County anytime severe weather comes through the area. Here's how to track and report power outages online:

Utility Providers

Trash and Recycling Services

Republic Services is providing services under normal operations. We will communicate service updates and scheduling changes through social media on this page and at www.MySouthlakeNews.com. Call the Republic Services Customer Service Center at (817) 317-2424. You can also call the City at (817) 748-8400. 

Southlake Water Utilities 

Keep a 24/7 eye on your water use. Sign up for Eye on WaterYou'll need your entire SWU account number, including the dash, to register from your PC. Once registered, download the EyeOnWater app from iTunes or GooglePlay for access, no matter where you are. Questions? Call Southlake Water Utilities at (817) 748-8051.


Local, State & Federal Resources

We're Here to Help

Have questions? We're here to help! Call our main line at 817-748-8400, email us or use one of the numbers below. 

Phone numbers and emails are monitored Monday - Friday, 8 a.m. - 5 p.m.

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