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Performance Excellence
The Southlake Way
The City of Southlake is where we come together to enrich the quality of life for those who live, work and play here. We strive to exceed expectations by delivering memorable experiences, world-class services, and a thoughtfully planned, well-maintained City. The Southlake Way inspires us to respectfully provide excellent services, create positive and lasting impressions.
Awards & Recognitions
City Secretary's Office
- 2022-2023 - Municipal Clerks Office Achievement of Excellence Award
- 2021-2022 - Municipal Clerks Office Achievement of Excellence Award
Community Services
- 2022 - Aquatics Team TAAF Gold Member City Award
- 2022 - TRAPS North Region Excellence in Maintenance Award
- 2022 - Programming TRAPS North Region Award
- 2022 - Senior Activity Center TRAPS State Lone Star Recreation Programming, Class IV Award
- 2022 - The Marq Southlake TRAPS Recreation Facility Design Award
Department of Public Safety (DPS)
- 2022 - TATOA Awards
- 2022 - 3CMA Silver Circle Award for Video Educational Training "Prepare Right Now for your Home"
Economic Development and Tourism
Finance
- 2023 - Certificate of Achievement for Excellence in Financial Reporting
- 2023 - Distinguished Budget Award
Fire Department
- 2022 Mission Lifeline Gold Plus Award
Library
- 2023 - Achievement of Excellence in Libraries Award
- 2022 - Achievement of Excellence in Libraries Award
Office of Communications and Customer Experience
Planning and Development Services
- 2023 - Tree City USA Award
- 2022 - Richard R. Lillie Planning Excellence Award
- 2022 - Platinum Scenic City Award
- 2022 - Tree City USA Award
Police Department
Purchasing
- 2022 - Gold Fleet Award from Dallas/Fort Worth Clean Cities
- 2022 - Achievement of Excellence in Procurement