Water Meters
New Construction Meters
New construction meters involve multiple departments and developers are required to complete all necessary registrations and permitting prior to a meter set. Please direct permitting questions to Building Inspections at 817.748.8236 or 8237.
Fire Hydrant Meters
Fire Hydrant meters, also referred to as "bulk"
- Under Stage 1, or higher, water restrictions, a Construction Site Water Permit must be filled out and approved by Public Works Administration first. The permit must be submitted in person to the Public Works Administration Office at 1400 Main Street Suite 320. Allow a 24-hour turnaround from submission to decision.
- Contractors should then submit their Utility Service Application with payment of a $2500. security deposit at Southlake Water Utilities(SWU), located at 1400 Main Street, Suite 200 (lobby level), in Southlake Town Square. Billing questions may be directed to SWU at 817.748.8052.
- With the deposit receipt, contractors then drive to the Public Works Operations (PWO) office located at 1950 East Continental Boulevard, Southlake, TX, to pick up the meter. PWO will outline what is required prior to releasing the meter. Please contact PWO at 817.748.8082 for service related questions.
Customer Service Survey
Please take a moment to complete our Customer Service survey and let us know how we're doing. Thank you!
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Southlake Water Utilities-Customer Service
Physical Address
1400 Main Street, Suite 200
Southlake, TX 76092
Phone: (817) 748-8051Fax: (817) 748-8266
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Public Works Administration & Engineering
Physical Address
1400 Main St.
Suite 320
Southlake, TX 76092
Phone: (817) 748-8098