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1. How can I register for Recreation Department programs and classes online?
2. What is the difference between Division I and Division II athletics?
3. How do I participate in soccer, baseball, lacrosse, softball or cheerleading?

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1. What is a Capital Improvements Program?
2. Why is it important to have a CIP?
3. What is the relationship between the CIP and the Annual Budget?
4. What is the relationship between the CIP and the City's planning process?
5. How is a CIP created?
6. How is a CIP funded?

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1. "Why is there a sidewalk coming up Johnson Rd. and no other side roads?"

"If so, do sidewalk on Johnson it will take all trees on my property?"

2. "Bike lanes? If not, will sidewalks be wide enough to accommodate bike and foot traffic?"
3. "Need an approach to/from my property, approx. ½ length of the lot (middle). Please notify me upon completion of eng. drawings"
4. "My question is why not make 1709 & 1938 an overpass/underpass. In 5/10 years from now, this area will be impacted & more space will be needed."
5. "Johnson Rd. & Florence Rd. needs a stop light to enhance the flow of traffic."
6. "Will there be a traffic light at 1938 & Johnson Road?"
7. "Will the retaining wall come all the way to Johnson Road?"
8. "Why do we need a 10-foot wide median? We need a turn lane at Top Rail as not to back up traffic u-turning to come back to Johnson Rd."
9. "What are the projected decibels on 1938 once construction is completed and what is the maximum allowed by the City and/or State?"
10. "Post exhibits on website."
11. " ... We are concerned about needing a safety barrier from the road because our house will be lower than the road ..."
12. "There was no mention of placing a new fence along the Myers Meadow subdivision...Earlier presentations indicated a new fence... Is that new fence still part of the plan?"
13. "Assuming the answer to the Myers Meadow fence is yes, will the project remove & haul away the existing fence? Or will the HOA, who owns the fence, have the expense to do that?"
14. "How will the runoff water from the Myers Meadows retention pond be channeled?"
15. "When should [FM 1938] phase 2 start? Is there a timeline?"
16. "Is our street name still going to change to FM 1938 [from Randol Mill]? When will the name change occur?"
17. "Will the land required for Phase 2 be taken off the west side of the road down to Kingswood? ... is that still the case? We...didn't know if we were going to lose property."
18. "...it almost looks like the street will have to curve back to the west at some point in order to accommodate the 2 additional lanes. Will the curve happen at Kingswood.?"
19. "We also have a fence around the front of our property and the dogs also have access to our front yard... So we were wondering if the fence would have to move back while they’re working?"
20. "Because the road will be divided, will we still be able to turn left out of and into our driveway going south? Coming home via 114, we have to wait in a long southbound line on Randol Mill..."
21. "The light on Southlake Boulevard and the amount of traffic backs it up from 1709 down to Kingswood .... Will there be any additional traffic lights on this on this section?
22. "The city...said there will be a trail on the east side of the road and a sidewalk on the west side...Who will be responsible for maintaining the trail and the grass between the road and fence?"
23. " Are there plans/timeline/etc. on-line or somewhere that we can view to see how the project is going to look and what the projected timeline is?"
24. "Will the speed limit still be 30 mph or will that increase?"
25. "Are there plans for a noise barrier?"
26. "The ROW is right up against the East side of a...garage -  will there be any fencing, stone walls or berms built to help protect speeding traffic from colliding into the garage or home?"
27. "Is there going to be a side walk built on the East side of my detached garage between the garage and the new road way?"
28. "We have a fence that is currently in their ROW;  will they be required to rebuild that fence?..."
29. "Will they be removing the beautiful pine trees from the property that are currently on the ROW?"
30. "Currently there is a street lamp at Brookforest and FM 1938. How will that lamp be affected?"
31. "Has a formal traffic study been done on the traffic flow on Kingswood vs. Brookforest Dr.? If not the proposed turn lanes will prevent the greater amount of traffic from entering Brookforest"

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1. How do I know my exact response / appearance date?
2. When can I take care of my citation?

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1. Where do I register my business?
2. I need a phone number to a Southlake business - where do I go?
3. Where do I get Southlake Town Square gift cards?
4. I want to relocate my business to Southlake - what lease spaces are available?

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1. When does Accounts Payable print checks and can I pick up my check?
2. Who do I contact about unclaimed property?
3. How do I obtain an alarm permit?

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1. What divisions fall under the Finance Department?
2. Who do I contact about property taxes?
3. How do I become a vendor with the City?

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1. How do I adopt a street?
2. Do you offer recycling programs?

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1. Where does lead and copper found in drinking water come from?
2. How does lead and copper from pipes get into my drinking water?
3. Why is lead and copper testing important?
4. Does my home contain lead and copper?
5. Is there anything I can do to protect myself from high levels of lead or copper dissolved from my own plumbing?
6. How is the water in Southlake tested for lead and copper?
7. How were the sample sites for Southlake testing selected?
8. How can I access the results of lead and copper testing in Southlake?
9. Can I have my home tested for lead and copper?
10. What have Southlake’s lead and copper test results indicated about our water?

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1. Where is the Library located?
2. When is the Library open?
3. How do I contact the Library?
4. How do I get a Southlake Public Library card?
5. Is there a book drop outside the library?
6. How long can I keep the items I check out?
7. How can I renew items that are checked out to me?
8. Is the Library closed on holidays?
9. How can I get information on Library news and events?
10. How can I request and reserve materials?
11. Can my child get a library card?
12. Can I use my Grapevine, Keller, etc., card at the Southlake Library?
13. Who is eligible for a Southlake Library card?
14. What is the maximum number of items I can check out?
15. How long can I keep the items I check out?
16. How much are late fees?
17. Does the Library have study rooms?
18. Does the Library have a meeting room?
19. Is there internet access in the Library?
20. What business machines are available at the Library?
21. Can I type my school paper or resume in the Library?
22. Are computer games available?
23. What type of items are in the Library's collection?
24. Does the Library accept donations?
25. Can I volunteer at the Library?

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

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1. When do I appear in court?
2. What are my options if I possess a Commercial Driver's License?
3. Can I receive an extension of time to pay my fines/fees?
4. How long do I have to take care of this citation?
5. What payment options are available?
6. What is acceptable attire for a court appearance?

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1. What can I do to prepare for a disaster or emergency?
2. When is the outdoor warning system tested?
3. What do I do if I cannot hear the outdoor warning system inside my house?

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1. How can I find out about rainout information?
2. Is there a facility in the city that I could rent to hold an event?

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1. What is a plat?
2. What is a survey? How does it differ from a plat?
3. Is a permit required for a garage sale?

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1. Who do I contact if I smell gas near my home?
2. How do I obtain a line locate?
3. I am going to dig in my yard. What steps should I take first?

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1. Who do I contact if my street light is not functioning properly?
2. Who do I contact if there is a pothole in my street?
3. Who do I contact if a stop sign has fallen down?
4. Who do I contact if storm water run-off from a property located near me is flooding my property?
5. Who do I contact if a tree has fallen in the street?
6. Who do I contact if a dead animal is lying in the street?

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1. Where do I go to pay my water bill?
2. Who do I contact if I received a notice that my water will be turned off?
3. Who do I contact if I think I have a water leak in my house or yard?
4. How can I get an estimate of impact fees due?
5. How do I determine if a water or sewer tap exists?
6. How do I obtain a new water tap?
7. How do I obtain a new sewer tap?

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1. How do I (or my company) become a vendor with the City of Southlake?
2. When do I receive my payment?
3. Where should I send my invoice?

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1. How do I set up new residential service?
2. What is the current rate for residential Trash and Recycling collection?
3. How do I get a recycling cart?
4. Is there an option for a recycling cart that is smaller than the 96-gallon cart?
5. Where should I place my garbage and recycling containers for collection?
6. What time should I set my containers out on my collection day?
7. What items can I place in my recycling cart?
8. What items can I NOT place in my recycling cart?
9. Do I need to sort my recyclables?
10. Is special preparation of recyclables required?
11. What if my recyclables will not fit in my cart?
12. What is the largest size garbage container I can use?
13. What is the maximum amount any garbage container can weigh?
14. Why does my neighbor have a 90 gallon "Monster" garbage can, and Republic still collects their trash?
15. How can I dispose of bulk items or brush/limbs?
16. What items are accepted as bulk pick-up?
17. How do I schedule a pick up for bulk items, limbs, or unbundled brush?
18. What if I have more than twelve cubic yards of brush or limbs for disposal?
19. My garbage was supposed to be picked up today but was missed by the truck. What do I do?
20. I have a disability and have trouble taking my garbage to the curb, can Republic help?
21. How can I identify hazardous chemicals in my home?
22. How do I set up a new commercial service?
23. What are the rates for commercial collection services?
24. What types of containers are available for commercial collection?
25. What is the best way to dispose of broken glass?
26. What is the best way to dispose of needles?

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1. Do I have to be a resident of Southlake to participate in Southlake programs or to be a member of the Southlake Senior Activity Center?
2. What does it cost to join the Southlake Senior Activity Center?

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1. When are Teen Court sessions?
2. Do I need a parent with me?
3. How long do Teen Court sessions last?

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1. What is it going to cost to build this facility? How is this going to affect taxes?
2. When can we expect to see Phase 1 complete?
3. What will Phase 1 and Phase 2 include?
4. Will there be a membership cost associated with this facility? Will there be a resident and non-resident membership fee?
5. Where exactly in Bicentennial Park is the facility located?

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1. Even though Fort Worth is increasing their rate, why does the City of Southlake have to raise our rates? Don’t you make enough money through taxes?
2. Why is Fort Worth raising the rate?
3. What does Fort Worth’s rate increase have to do with Southlake?
4. Did Southlake and other Cities like us have a say in the rate increase?
5. How do they establish their water rates?
6. Do you offer sewer averaging?

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1. Can I volunteer with the City of Southlake to earn community service hours?
2. How do I sign up to volunteer?

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1. Can I use my own irrigator for the evaluation?
2. Do I have to use the same irrigator who did the evaluation to do my repairs?
3. Will the rebate cover adjustments made that weren't listed on the evaluation?
4. When can I expect to receive my rebate?
5. Can I sign up for a second evaluation?

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1. What happens if a warrant is issued for my arrest?
2. How can I pay for my warrant?
3. Can I make a partial payment on an active warrant?