Show All Answers

1. ADA - Disability

(817) 748-8037

Coordinator - Melody Andersen

Complaints or questions about accessibility tools should be emailed to:
[email protected]

2. Elections

817-748-8183 

City Secretary Office handles all inquiries related to city elections.

3. Fire Department

(817) 748-8349 

Services: Fire Prevention, Operations and EMS, CPR Classes, Fire Safety Classes, Drowning Prevention, and Crud Cruiser.

Website: www.cityofsouthlake.com/1682/Fire-Department

4. Notary Services

817-748-8183

City Secretary Office

5. Permits

Alarm Permit

Building Permit

Noise Exemption Permit

Solicitor’s Permit

Mass Gathering Application

6. Planning and Development

(817) 748-8621 

After Hours:
(817) 743-4522

Building Inspection / Permits:
(817) 748-8236 or (817) 748-8237 

Services: Planning and zoning, platting, land use, tree preservation, building permits, sign permits, building inspections and code enforcement.

Website: https://www.cityofsouthlake.com/110/Planning-Development-Services

7. Police Department

Front Desk  - 817-748-8914

Non Emergency Dispatch - 817-743-4522

Services: Patrol, School Resource Officers, Investigations, Crime Prevention, Animal Control, Vacation House Watch.

Website: www.cityofsouthlake.com/1378/Police-Department

Citation Questions: [email protected]

Municipal Court: (817) 748-8188

Teen Court: (817) 748-8346

8. Public Works

Administration & Engineering - (817) 748-8098
Services: Responsible for planning and building the roadways, pathways and ensure the water supply is safe 

Operations - (817) 748-8082
Services: Responsible for the maintenance of the city water supply, streets, drainage, water leaks, some pathways and environmental services - 

Contact:  Come Fix This!

9. Record and Document Request

Police Records or call (817) 748-8393

Public Info Requests – request for city records through open records request

Public Documents – view city records that are accessible

10. Facility Rentals

Reserving a Pavilion

Legends Hall

Champions Club

Town Hall Training Rooms: (817) 748-8400

11. Southlake Map

Southlake Map

12. Southlake Water Utilities

(817) 748-8051 

Services: Set up, pay bills, manage account, view rate and schedules for trash, recycling, sewer and watering

13. Street Lights

Maintained by local electric companies

Tri-County - (817) 431-1541

Oncor - (888) 313-4747

Town Square Lights - (817) 748-8184

14. Street Repair

(817) 232-1304
If the street requiring repair is FM1938, FM1709 or SH114, contact TXDOT during business hour. 

817) 748-8082
All other streets, contact the Public Works Operations Department or complete a Come Fix This form.

15. Tarrant County Departments in Town Hall

Main Tarrant County # - (817) 884-1111

Constable’s Office - (817) 581-3610
Town Hall 2nd Floor; Court documents, delinquent sales tax and Justice of the Peace

County Clerk -  (817) 884-1195
Town Hall 1st Floor; Marriage licenses, birth and death certificates and records DBAs

County Commissioner - (817) 581-3600
Fiscal matters and maintenance of some county roads

Justice of the Peace - (682) 732-6589
Town Hall 2nd Floor; Liens, Evictions, and Small Claims

Passport Office Appointments - (682) 732-3645
Town Hall 3rd Floor, New passports and renewal of passports 

Passport Information and
Requirements - (877) 487-2778
Information on requirements to obtain a new passport or renew existing passport

Tax Assessor/Collector - (817) 884-1100
Town Hall 1st Floor, Property Tax, Vehicle Registration, Title and License Plates, Handicap Placards

Travel Health - (817) 321-4700
Town Hall 3rd Floor; Travel Health Information and Immunizations for International Travel