Who receives notifications?

The City of Southlake annually updates mobile phone numbers that are billed to a Southlake address and publicly available landline phone numbers that include residential and business numbers, registered to a Southlake address. Landline phone numbers that are not publically available or mobile phone numbers that are not billed to a Southlake address must be manually added to our system. Preferences can be changed at any time by the user.

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1. How does the system work?
2. Who receives notifications?
3. Why did you automatically add mobile phone numbers?
4. What if my contact information changes?
5. Will my contact information be shared with others?
6. I am hearing impaired and I have a TTY/TTD device. Can I use the system?
7. Can I update notification preferences?