How do I set up new residential service?
If you are a new resident and need to set up trash and recycling service, contact the City of Southlake Utility Billing Office at (817)-748-8051.

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1. I have questions regarding my trash and recycling pickup related to the February 2021 Winter Storm.
2. How do I set up new residential service?
3. What is the current rate for residential Trash and Recycling collection?
4. How do I get a recycling cart?
5. My recycling cart is damaged. How do I request a new cart?
6. Is there an option for a recycling cart that is smaller than the 96-gallon cart?
7. Where should I place my garbage and recycling containers for collection?
8. What is my collection day and what time should I set my containers out on my collection day?
9. What items CAN I place in my recycling cart?
10. What items can I NOT place in my recycling cart?
11. Do I need to sort my recyclables?
12. Is special preparation of recyclables required?
13. What if my recyclables will not fit in my cart?
14. What is the largest size garbage container I can use?
15. What is the maximum amount any garbage container can weigh?
16. Why does my neighbor have a 90 gallon "Monster" garbage can, and Republic still collects their trash?
17. Are there items that cannot be picked up for residential solid waste collection?
18. How can I dispose of bulk items or brush/limbs?
19. What items are accepted as bulk pick-up?
20. How do I schedule a pick up for bulk items, limbs, or unbundled brush?
21. What if I have more than twelve cubic yards of brush or limbs for disposal?
22. What is the most solid waste or recycling I can leave out for pickup on a pickup day?
23. Are any items too large for pickup, such as fence sections, large tree limbs, or other large waste?
24. I have furniture or appliances that need to be collected? What do I need to do?
25. My garbage was supposed to be picked up today but was missed by the truck. What do I do?
26. I have a disability and have trouble taking my garbage to the curb, can Republic help?
27. How can I identify hazardous chemicals in my home?
28. How do I set up a new commercial service?
29. What are the rates for commercial collection services?
30. What types of containers are available for commercial collection?
31. What is the best way to dispose of broken glass?
32. What is the best way to dispose of needles?
33. Is the "Simple Recycling" program to collect clothing, shoes, and accessories still in effect?
34. I have structural items and construction waste such as sheetrock, carpet, insulation and shingles that need disposal. Can those be picked up curbside?
35. I have a contractor doing work, what about construction debris?