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1. Who do I contact if I'm experiencing a sewer backup or slow draining?

Please contact the City’s Wastewater Division first by calling 817-748-8082. Staff will clean and check the sewer main to verify if a plumber will need to be contacted.

2. What is the resident responsible for?

Residents are responsible for cleaning and repairs of the service line from the house all the way to and including the tap. However, if part of the service line is determined to be under the road, the City will make necessary repairs on the section under the road. Please contact the City’s Wastewater Division before calling a plumber for any issues. 

3. Can I tie on to City sewer?

Please contact the City’s Public Works Operations staff at 817-748-8082 and they will verify if sewer is available. Sewer service lines cannot be installed across adjacent property lines. Please visit our Septic to Sewer page for more information. 

4. How much does it cost to tie on to City sewer?

Applicable fees are listed here. The sewer tap fee is waived if there is no existing tap available. However, an $80 inspection fee will be applied.