Skip to Main Content
Do Not Show Again
Select a Category
Contact the City
Office of Emergency Management
Parks and Recreation
Police Vacation House Watch
Public Works Forms
Southlake Water Utilities
signing in or creating an account
, some fields will auto-populate with your information and your submitted forms will be saved and accessible to you.
Sign in to Save Progress
This form has been modified since it was saved. Please review all fields before submitting.
The City of Southlake
Come Fix This Form
will help us identify a problem in your area and resolve it.
Should a problem require urgent attention, please call us immediately.
For a police emergency, dial 911.
Otherwise, call (817) 748-8082 during the office hours of 7:00 am to 4:00 pm or
contact Southlake/Keller Police Dispatch at (817) 743-4522 for emergencies after 4:00 pm.
Summer is here! Got mosquitoes?
Report a Mosquito Problem
In the Event of a Potential Gas Leak
Please contact Atmos Natural Gas Emergency line at 866-322-8667 and police emergency at 911.
In the event of a water leak or water main break
Please call Southlake Public Works at (817) 748-8082.
In the event of a sewer line break or sewer manhole/clean-put over flow
Please call Southlake Public Works at 817-748-8082
Please report a watering violations at:
Report a Watering Violation
Click to fill out a form explaining the location and nature of the violation.
Please report street light outages via the web at:
Oncor Report Streetlight Issues
or by telephone to Oncor at (888) 313-4747 and Tri-County Electric Cooperative at (817) 431-1541.
Enter numerical value only; for example, 8175559999
Illegal outside storage
Parking vehicle on the grass
Short term rental
Trash and debris
Trash placed out on street/curb too early
Working without proper building permit(s)
Report a spill or environmental concern
Restaurant grease issue
Parks, Pathways and Landscape
Beehive in park
Fire ants in park
Graffiti on public property
Illegal tree removal
Lighting issues in a park
Operating irrigation system outside permitted days or hours
Park amenity repair
Park fence/gate repair
Park pathway repair
Storm Debris Removal
Tall grass & weeds
Trash in park
Trash on side of the road
Water sprinkler adjustment in a park
Water Waste - Broken or misaligned irrigation in a park
Streets & Drainage
Blocked drainage channel
Accessible Ramp Repair
Pothole/ street repair
Flashing Beacon Request/Repair
Construction Work Zones
Traffic Data and Information
Traffic School zone flasher timing/repair
Traffic Signal needing adjustment/repair
Traffic road sign repair/replace
Sewer manhole cover loose/missing/protruding
No water in home or business
Water meter box/lid damaged or missing
Water pressure check
Dead animal removal
Dogs Barking (After hours call non-emergency dispatch at 817-743-4522)
Noise Nuisance (After hours call non-emergency dispatch at 817-743-4522)
Brief Description (or other problem not listed)
Location or Address of Problem
Please indicate if you'd like a call-back from staff.
Yes, I'd like a call-back
No, an email is sufficient
Thank you for your assistance!
Leave This Blank:
Receive an email copy of this form.
This field is not part of the form submission.
* indicates a required field
Trash & Recycling Information
Come Fix This!
Southlake Comprehensive Planning
Video On Demand
Trash & REcycling
Southlake Water Utilities
Agendas & Minutes
Mayor and City Council
My Southlake News
Government Websites by
Slideshow Left Arrow
Slideshow Right Arrow