Public Works Customer Satisfaction Survey

2. Please Take a Few Moments to Fill Out This Customer Service Survey

   Tell us how we did! The Public Works Customer Satisfaction Survey is your opportunity to give us feedback on your experiences with the "Come Fix This!" processes -- From filling out the online form to addressing the issue at hand. Please take a few moments to fill out this 10 question survey and let us know how we did. Your feedback is very important to us! We strive to continue to improve in order to better serve you, our customer. Thank you.

   Tell us how we did! The Public Works Customer Satisfaction Survey is your opportunity to give us feedback on your experiences with the "Come Fix This!" processes -- From filling out the online form to addressing the issue at hand. Please take a few moments to fill out this 10 question survey and let us know how we did. Your feedback is very important to us! We strive to continue to improve in order to better serve you, our customer. Thank you.

4. 1. My request was directed to someone who could help me - either directly or by getting me in touch with an employee who could help me.*
   -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

6. 2. The employee seemed concerned with my problem.*
   -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

8. 3. The employee asked adequate questions relating to my concern and attempted to work with me to find a solution.*
   -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

10. 4. The employee who responded was helpful in getting my issue resolved.*
    -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

12. 5. The employee was knowledgeable.*
    -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

14. 6. The employee was courteous.*
    -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

16. 7. The employee addressed my concern in a satisfactory manner.*
    -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

18. 8. My concern was addressed in a reasonable amount of time.*
    -- Select One --Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree

20. 9. Overall, how would you rate your "Come-Fix-it" experience.*
    -- Select One --Very SatisfiedSatisfiedNeither Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied

22. 10. Do you have any other comments, questions, or concerns

26. First Name*

27. Last Name*

29. Email Address

30. Phone Number

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31. 1. Receive an email copy of this form.
32. Email address

    This field is not part of the form submission.

33. Submit

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