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1. How does the system work?
2. Who receives notifications?
3. Why did you automatically add mobile phone numbers?
4. What if my contact information changes?
5. Will my contact information be shared with others?
6. I am hearing impaired and I have a TTY/TTD device. Can I use the system?
7. Can I update notification preferences?

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1. What is a boil water notice?
2. When is a Boil Water Notice issued?
3. What types of conditions cause for Boil Water Notices to be issued?
4. How long does a Boil Water Notice last?
5. What does boiling water accomplish?
6. What if I have already consumed potentially contaminated water?
7. I have a tap water filter or filtering water pitcher, do I still need to boil my tap water before drinking it during a Boil Water Notice period?
8. How do I wash my hands during a Boil Water Notice?
9. Can I brush my teeth with tap water during a Boil Water Notice period?
10. Is tap water, during a Boil Water Notice period, safe for bathing or shaving?
11. How do I safely wash my dishes during a Boil Water Notice period?
12. Can I wash laundry during a Boil Water Notice period?
13. Do I need to boil water for animal consumption during a Boil Water Notice period?
14. Can I water my household plants with tap water during a Boil Water Notice period?

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1. How do I know my exact response / appearance date?
2. When can I take care of my citation?

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1. What are the City's drainage related responsibilities?
2. What are the resident's drainage related responsibilities?
3. What is the difference between public and private drainage systems?
4. My neighbor has done some work on their lot and now I'm getting more runoff. What can I do?
5. What can I do if there is a significant drainage issue in my neighborhood?
6. Who do I contact for my drainage question that isn't listed here?
7. Is street flooding normal?
8. What is stormwater?
9. What is a flood plain?
10. What is the difference between a storm drain and a sewer?
11. What does impervious mean?
12. What is the difference between detention and retention?

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1. Where does lead and copper found in drinking water come from?
2. How does lead and copper from pipes get into my drinking water?
3. Why is lead and copper testing important?
4. Does my home contain lead and copper?
5. Is there anything I can do to protect myself from high levels of lead or copper dissolved from my own plumbing?
6. How is the water in Southlake tested for lead and copper?
7. How were the sample sites for Southlake testing selected?
8. How can I access the results of lead and copper testing in Southlake?
9. Can I have my home tested for lead and copper?
10. What have Southlake’s lead and copper test results indicated about our water?

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1. When do I appear in court?
2. What are my options if I possess a Commercial Driver's License?
3. Can I receive an extension of time to pay my fines/fees?
4. How long do I have to take care of this citation?
5. What payment options are available?
6. What is acceptable attire for a court appearance?

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1. How do I request a sidewalk in my neighborhood?
2. Who is responsible for repair and maintenance of the sidewalks?
3. Where can I see how many completed sidewalks we have in Southlake?
4. Where can I see where future sidewalks are planned?
5. How does planning for sidewalks work?
6. Why do some neighborhoods not have sidewalks?
7. How much does it cost to put in a sidewalk?
8. How are sidewalks funded?

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1. What is OpenGov?
2. How do I select the data I want to see?
3. Can I select more than one item?
4. How do I see the actual numbers within the graph?
5. Can I see the data in a different graph?
6. Can I save the data I am looking at?
7. I have a question about the data. How can I learn more?
8. What does CCPD stand for?
9. What does CEDC stand for?
10. What does SPDC stand for?

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1. ADA - Disability
2. Elections
3. Fire Department
4. Notary Services
5. Permits
6. Planning and Development
7. Police Department
8. Public Works
9. Record and Document Request
10. Facility Rentals
11. Southlake Map
12. Southlake Water Utilities
13. Street Lights
14. Street Repair
15. Tarrant County Departments in Town Hall

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1. When are Teen Court sessions?
2. Do I need a parent with me?
3. How long do Teen Court sessions last?

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1. My garbage was supposed to be picked up today but was missed by the truck. What do I do?
2. What items can I place in my recycling cart?
3. How can I dispose of bulk items or brush/limbs?
4. What items are accepted as bulk pick-up?
5. How do I get a new recycling cart?
6. My recycling cart is damaged. How do I request a new cart?
7. Where should I place my trash and recycling containers for collection?
8. What if I have more than twelve cubic yards of brush or limbs for disposal?

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1. Can I use my own irrigator for the evaluation?
2. Do I have to use the same irrigator who did the evaluation to do my repairs?
3. Will the rebate cover adjustments made that weren't listed on the evaluation?
4. When can I expect to receive my rebate?
5. Can I sign up for a second evaluation?

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1. What happens if a warrant is issued for my arrest?
2. How can I pay for my warrant?
3. Can I make a partial payment on an active warrant?

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1. Who do I contact if I'm experiencing a sewer backup or slow draining?
2. What is the resident responsible for?
3. Can I tie on to City sewer?
4. How much does it cost to tie on to City sewer?

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1. Who selected the Tuesday/Friday, Wednesday/Saturday, and Thursday/Sunday watering schedule?
2. What if I want to change my watering days?
3. How long should I run my sprinkler zones?
4. May I water using a handheld hose?
5. Who determines Southlake's water restrictions?
6. If I have a water well, am I still subject to mandatory water restrictions?
7. Is Southlake's water storage and distribution system adequate?
8. Why doesn't Southlake purchase water from the City of Grapevine (Grapevine Lake) which is closer than the City of Fort Worth?
9. Water Conservation and Drought Contingency: What is the difference?