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The City of Southlake
Come Fix This Form
will help us identify a problem in your area and resolve it.
Should a problem require urgent attention, please call us immediately.
For a police emergency, dial 911.
Otherwise, call (817) 748-8082 during the office hours of 7:00 am to 4:00 pm or
contact Southlake/Keller Police Dispatch at (817) 743-4522 for emergencies after 4:00 pm.
Summer is here! Got mosquitoes?
Report a Mosquito Problem
In the Event of a Potential Gas Leak
Please contact Atmos Natural Gas Emergency line at 866-322-8667 and police emergency at 911.
In the event of a water leak or water main break
Please call Southlake Public Works at (817) 748-8082.
In the event of a sewer line break or sewer manhole/clean-put over flow
Please call Southlake Public Works at 817-748-8082
Please report a watering violations at:
Report a Watering Violation
Click to fill out a form explaining the location and nature of the violation.
Please report street light outages via the web at:
Oncor Report Streetlight Issues
or by telephone to Oncor at (888) 313-4747 and Tri-County Electric Cooperative at (817) 431-1541.
Enter numerical value only; for example, 8175559999
Illegal outside storage
Parking vehicle on the grass
Short term rental
Trash and debris
Trash placed out on street/curb too early
Working without proper building permit(s)
Report a spill or environmental concern
Restaurant grease issue
Parks, Pathways and Landscape
Beehive in park
Fire ants in park
Graffiti on public property
Illegal tree removal
Lighting issues in a park
Operating irrigation system outside permitted days or hours
Park amenity repair
Park fence/gate repair
Park pathway repair
Storm Debris Removal
Tall grass & weeds
Trash in park
Trash on side of the road
Water sprinkler adjustment in a park
Water Waste - Broken or misaligned irrigation in a park
Streets & Drainage
Blocked drainage channel
Accessible Ramp Repair
Pothole/ street repair
Flashing Beacon Request/Repair
Construction Work Zones
Traffic Data and Information
Traffic School zone flasher timing/repair
Traffic Signal needing adjustment/repair
Traffic road sign repair/replace
Sewer manhole cover loose/missing/protruding
No water in home or business
Water meter box/lid damaged or missing
Water pressure check
Dead animal removal
Dogs Barking (After hours call non-emergency dispatch at 817-743-4522)
Noise Nuisance (After hours call non-emergency dispatch at 817-743-4522)
Brief Description (or other problem not listed)
Location or Address of Problem
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